terms and conditions

Welcome to the website operated by Hospitality Sleep Systems (“Company,” “we,” “us,” or “our”). By accessing or using this website, placing an order, or purchasing any products, you agree to be bound by these Terms and Conditions. If you do not agree, do not use this website.

1. Use of Website
You may use this website only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, attempt to gain unauthorized access, interfere with its operation, or use it in a way that could harm the Company or other users.

2. Product Information and Availability
We make reasonable efforts to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct errors, update information, or cancel orders at any time, including after an order has been submitted.

All products are subject to availability and may be discontinued without notice.

3. Orders and Payment
By placing an order, you represent that you are authorized to use the payment method provided and that all information you submit is accurate. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or inventory limitations.

Payment must be received in full before products are shipped.

4. Shipping and Delivery
Shipping timelines are estimates only and are not guaranteed. Delays caused by carriers, weather, supply chain issues, or other factors outside our control are not our responsibility. Risk of loss passes to you upon delivery of the product.

5. Returns, Exchanges, and Refunds
Return, exchange, and refund eligibility is governed by our posted Return Policy, which is incorporated into these Terms by reference. Mattresses and bedding products may be subject to additional restrictions for hygiene and safety reasons. Any applicable fees, conditions, or exclusions will be outlined in the Return Policy.

6. Warranties and Disclaimers
Products may be covered by a limited manufacturer’s warranty, which will be provided separately if applicable. Except as expressly stated, all products and services are provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability
To the maximum extent permitted by law, Hospitality Sleep Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products, including loss of use, loss of profits, or personal discomfort.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

8. Health and Comfort Disclaimer
Comfort preferences are subjective. We do not guarantee that any mattress or product will meet individual comfort expectations or resolve medical or physical conditions. You should consult a qualified professional for medical or health-related concerns.

9. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Hospitality Sleep Systems or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.

10. Third-Party Links
This website may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of those websites. Accessing third-party sites is at your own risk.

11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

12. Changes to Terms
We may update these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Information
If you have questions about these Terms, please contact us at:
[email protected]
Hospitality Sleep Systems

Last update: 02/11/2026